Going through this store has been the biggest disappointment of my life! I will tell everyone I can to avoid this place. Through facebook, Instagram, Pinterest, word of mouth and any way possible, I will warn people to stay away from the Jewelry Exchange/Factory. Steve at the Norristown store is a big rude chocha. The customer service is horrible! They treat customers like trash. I will not stop warning people from here on out. The review sites are going to be loaded too. Marie, manager at corporate, is the most incompetent rude horrible excuse for a human being. Marie needs to be retrained on how to deal with customer complaints and needs an overall attitude adjustment. Marie is a total waste.
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